Shipping
Shipping is done with UPS Saver with delivery within 24 hours. For Calabria, Sicily or Sardinia the delivery times are 48 hours.
Rates:
€24.90 for orders up to €200.00
FREE for orders over € 200.00
The shipment is carried out with a thermal box, double or triple bags, a warmer and in the colder months a thermal blanket to guarantee the best for the animal.
EuphylliaCorals is not responsible in any way for damages caused and/or delays in transport attributable to the courier.
We recommend that the Customer, upon delivery of the goods, before signing the acceptance on the courier's document, carefully check that:
- the number of packages corresponds to that indicated in the transport document sent in advance via email
- the package is intact, undamaged or otherwise altered.
If upon delivery of the goods there is evident damage to the packaging, we invite the Customer to accept the package specifying the clause "with right of reservation".
If the Customer accepts with reservation, he/she is requested to inform EuphylliaCorals by attaching photos and videos of the damage suffered.
In the absence of communications, the goods will be considered to have been delivered correctly.
We will only return deceased animals if they die within 24 hours of arrival or if the animals were delivered deceased.